At Neotonics™, customer satisfaction is our priority. We want every user to feel confident while trying the product. That’s why Neotonics is backed by a risk-free money-back guarantee, allowing customers to experience the supplement without worry.
✅ Money-Back Guarantee
Neotonics typically offers a 60-Day Refund Policy (or as mentioned on the official website at the time of purchase). If the product does not meet expectations, customers can request a refund within the allowed refund window.
✅ Eligibility for Refund
To qualify for a refund:
The request must be made within the guarantee period
The product must be purchased from the official Neotonics website
Returned bottles (used or unused) must be sent back to the designated return address
Proof of purchase such as order receipt or confirmation email must be provided
❌ Non-Refundable Conditions
Refunds may not be issued if:
The product is purchased from unauthorized sellers or third-party websites
Requests are made after the refund window has expired
The order has missing return items without explanation
📦 Return Process
Contact the Neotonics support team via the official support email or contact form.
Provide your name, order number, and reason for return.
The support team will share the return address and instructions.
Send the product back securely.
Once inspected, eligible refunds are processed back to the original payment method.
💲 Refund Timeframe
Refund processing time may vary based on payment provider and bank policies. Most refunds are processed within 7 to 14 business days after approval.
⚠️ Important Note
Shipping fees are generally non-refundable, unless stated otherwise on the official Neotonics website at the time of purchase. Policies may update from time to time, so always check the latest details on the official site before purchasing.